At Pure Essence, we strive for customer satisfaction with every purchase. If you are not completely satisfied with your order, we are here to help.
You have [X days] days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.
If you need to exchange an item for a different size or color, please contact us. You will be responsible for the shipping costs of returning your item. Shipping costs are nonrefundable.Contact UsIf you have any questions on how to return your item to us,